Frequently Asked Questions

Question 1: Your service adds a header signature to every message stating it is a prank message. This really kills the prank as the person will eventually read and understand. Can you remove that?

Reply: We cannot remove it, but you can. Buy a membership from us. Click here for buy a membership $97 for a 7-Day

Question 2: Can I send attachments (attaching documents) if I sign up to be a member?

Reply: Absolutely not. Being a paid member only removes text, nothing more. In other words, file attachment is not provided to paid members as well as free members.

Question 3: Is renewal automatic, or do I have to confirm it?

Reply: There are no automatic renewals in our system. When your account expires, you can renew it by making another payment. Just let us know after the renewal payment.

Question 4: Can I get replies to the emails that I am sending? I do not want the person to see my personal email address, but I want them to see the email address that I put in the "Send" box. When they hit reply, it will come to my personal email address.

Reply: Technically yes, but logically no. Since you are typing someone else's email address, how will the recipient send a reply to you? The recipient will click the reply button and that email will look like it is from whoever's address you entered. The reply message will go to that provided email address.

Question 5: Whenever I send an email, my letter goes straight to the junk mail (spam folder). What if the recipient cannot see my email?

Reply: That is because several emails are sent out from this service every day. Every recipient server has different kinds of rules and filtering systems. Some may detect certain words and treat them as spam, and some may detect and control DNS records. Most of the time, the recipient's email address receives the emails in their inbox. If you send an email to yourself, it is usually treated as spam.

This happens at the recipient's server end; there is nothing we can do on our end. Our suggestion: Only send 1 email at a time and 1 email every 30 minutes to the same destination.

Question 6: I sent an email to myself but I could not receive it. Please refund.

Reply: Before you get upset, please understand the features of our service. Most of the time, sending an email to yourself goes to the spam box or is deleted by the recipient's mail server. Moreover, we do not guarantee any email sent out through our server to be delivered to the inbox; this is a fundamental condition of our service.

Question 7: I get a 500 Internal Server Error. Why is that?

Reply: There are several reasons that cause this error:

1. Make sure you wrote the correct email format. If the recipient email address is invalid, you may get this error. Correct: [email protected] / Wrong: [email protected]. Usually, the domain part should be a top-level domain, not a subdomain.
2. If your message body is too long, you may also encounter this error. Keep your message under approximately 1000 words.
3. Before you decide that there is a scripting error, try sending the email several times. Give a gap of 20 minutes between each try.
4. Our database backup system runs periodically. If this is the case, the database will be unavailable for about 15 minutes. Solution: Take a break, review your message, and try to send it again.

Question 8: My messages are not appearing in the correct format. Can I send Chinese text? Do you support Arabic? What about Korean letters?

Reply: Absolutely not. We do not support other languages. You can only send English messages. If you are lucky, other languages may also appear properly.

Question 9: Is your service legal?

Reply: Our service is 100% legal as long as you send legal emails. To learn more about legal emails, please check our Terms of Service.

Question 10: Is your service completely anonymous?

Reply: If you are a paid member, yes, it is anonymous. There is no further signature on paid members' email sending pages.

Question 11: We received an email that caused significant financial loss to our company. Do you feel guilty?

Reply: No, we do not feel guilty, but we do feel sad. This website is very useful for the majority, but it can be a problem for some. Sorry for your loss; please be more careful next time.

Question 12: What if a police investigation asks for your IP address? Can they find me?

Reply: With an 85% probability, they can find you, even if you use a proxy service before connecting to our website. So do not do anything illegal. Do not send scams, and do not send emails to your president or prime minister.

Question 13: What is a proxy?

Reply: In communications, a proxy is something that acts as a server, but when given requests from clients, acts itself as a client to the real servers.

Question 14: Do you support attaching files?

Reply: Even if you are a paid member, our system does not allow you to attach files to your emails. This is an email script, not a file-sharing service.

Question 15: Do you have an affiliate system, bulk registration discount, reseller, or similar program?

Reply: Yes, we do. Contact us for details. We offer up to 50% discount, and your minimum budget should be $1000.